Black Friday 2026 Sale - Terms & Conditions

Sale Period

The Craft 360 Black Friday Sale begins at 10:00 AM AEDT Tuesday 10 November 2026 and will run for a limited time, with no predetermined end date.

Craft 360 reserves the right to end the sale at its discretion, without prior notice.

These Black Friday Sale Terms & Conditions apply in addition to our standard Terms and Conditions. In the event of any inconsistency, these promotional terms will prevail for the duration of the sale, subject to applicable law.

Discounts & Eligibility

• Discounts of up to 50% OFF are available across selected products and variants.

• Not all products or variants are included in the sale. Certain items, sizes and bulk products may be excluded.

• The discount badge displayed on collection pages reflects the highest discount available for a variant within that product listing, typically the smallest size.

• Advertised discounts may not apply to every size or variant. Customers should visit the individual product page to view the applicable pricing and discount for their selected variant.

• Sale discounts are automatically applied to eligible products. No discount code is required.

• Sale discounts cannot be combined with other discount codes, vouchers or promotional offers unless expressly stated.

• Gift cards are excluded from sale discounts.

Free Shipping Offer

• Free standard shipping is available Australia-wide on eligible orders over $120 AUD, calculated on the final discounted order value before shipping.

• This offer applies to standard shipping only and excludes express delivery.

• Free shipping excludes certain bulk items and other products identified as ineligible on their product pages.

• Our full Free Shipping Terms & Conditions also apply.

• Due to increased order volumes, please allow up to 4 additional business days for dispatch, on top of our usual dispatch timeframe.

Free Gift With Purchase

• Eligible orders with a final discounted product value of $99 AUD or more (excluding shipping) will receive 1 FREE 5ml Restore Essential Oil Blend, valued at $20 AUD.

• All free gift offers are available strictly while stocks last and may be withdrawn at any time, including before the Black Friday Sale ends.

• The free gift is automatically added at checkout once the qualifying spend threshold is reached.

• Limit of one free Restore Essential Oil Blend per qualifying order.

• Free gifts are available while stocks last. Craft 360 reserves the right to substitute the gift with an alternative product of equal or greater value if necessary.

• Free gifts cannot be exchanged for other products, store credit or cash.

• If a customer returns products and the remaining order value falls below the qualifying threshold, the free gift must also be returned unused and in its original condition, or its stated value may be deducted from any applicable refund, to the extent permitted by law.

• The free gift offer cannot be combined with other gift-with-purchase promotions unless expressly stated.

Returns & Exchanges

• Purchases made during the Black Friday Sale are not eligible for returns or exchanges due to change of mind.

• This policy does not exclude, restrict or modify any rights customers have under Australian Consumer Law.

• Faulty, damaged or incorrectly supplied products remain covered by applicable consumer guarantees.

• If you experience an issue with your order, please contact our support team as soon as possible, preferably within 7 days of delivery, so we can assist. This timeframe does not limit your statutory rights.

Order Volume & Fulfilment

• Due to the high volume of orders during the Black Friday Sale, processing and dispatch times may be longer than usual.

• Craft 360 operates with live inventory. However, occasional inventory discrepancies may occur during periods of high demand.

• If an ordered product becomes unavailable, we will endeavour to restock it as quickly as possible and keep affected customers informed of any revised dispatch timeframes.

• If the product cannot be supplied within a reasonable timeframe, we will contact the customer to arrange either:

  • A suitable replacement product, subject to customer agreement; or

  • A refund for the unavailable item.

• Orders are processed in accordance with our standard fulfilment procedures, subject to any additional dispatch delays communicated during the sale.

Warehouse & Pick-Up Orders

• During the Black Friday Sale, the Craft 360 warehouse will be open for pre-arranged order collections only.

• Sale pricing and promotional offers apply exclusively to orders placed through our website.

• Walk-in purchases may not be accommodated due to increased warehouse demand.

• If a walk-in purchase is processed, Black Friday Sale discounts and promotional offers will not apply unless otherwise agreed by Craft 360.

Pricing Errors & Corrections

• While we make every effort to ensure accurate pricing and promotional information, occasional errors or technical issues may occur.

• Craft 360 reserves the right to correct genuine pricing errors, product information inaccuracies and technical issues.

• Where an error affects an order, we will contact the customer to explain the issue and provide appropriate options, including a refund where applicable.

• Nothing in these terms limits customers' rights under Australian Consumer Law.

General Conditions

• All promotional offers are subject to availability and applicable eligibility requirements.

• Sale pricing applies only during the advertised promotional period and cannot be applied retrospectively to orders placed before the sale or to orders placed after it ends.

• Craft 360 reserves the right to amend or withdraw promotional offers where reasonably necessary, subject to applicable law.

• All prices and qualifying spend thresholds are stated in Australian Dollars (AUD) and include GST where applicable.

• By participating in the promotion, customers agree to these Black Friday 2026 Sale Terms & Conditions, subject to their rights under Australian Consumer Law.